Online Dispute Resolution

The Online Dispute Resolution (ODR) Platform is provided by the European Commission to help you resolve disputes. It can be used for any contractual dispute arising from online purchases of goods or services where the trader and consumer are both based in the EU or Norway, Iceland, and Liechtenstein. You can find the online dispute resolution platform here: https://ec.europa.eu/consumers/odr/

My e-mail for complaints is: anna@vetdietolog.ru